Corporations like Facebook and Google that dictate today’s information flow and discourse are among the richest in the world – but their platforms are ‘free.’ Users are not their customers; we are only valuable insofar as they can track and profile us, and then sell advertisers as much of our attention with as much precision as possible. These tech giants ‘personalize’ everything we see – not just the ads, but news, recommendations, and more – to keep each user hooked. They amplify hate and lies by design, and feed users increasingly extreme content, because that’s what generates the most engagement and profit. Their own algorithmic tools have boosted everything from COVID-19 hoaxes and fake cancer cures to white supremacist groups and Holocaust denialism. Echo chambers, radicalization, and viral conspiracy theories are features of these platforms, not bugs.
The surveillance advertising business model may support ‘free’ services, but the real costs to society are incalculable. Below is a sampling of supplemental harms:
Funding the misinformation machine
Contextual advertising simply relies on placing ads around relevant content, as opposed to tracking and profiling specific users or groups. For example, if you search for ‘new cars’ – regardless of who you are or what your browsing history reveals – you might see ads from local car dealerships; if you are reading about how to plan a wedding, you might see ads from caterers or photographers. Advertisers have traditionally placed these privacy-friendly ads directly through publishers and websites, ensuring control, transparency, and accountability over where they appear.
Surveillance advertising relies on tracking and behavioral profiling. Rather than choosing where to place ads, advertisers choose users with precise characteristics and target them wherever they go – all through opaque automated processes executed by adtech middlemen. For example, imagine Verizon places a large surveillance ad buy through Google, which dominates adtech, and services over two million websites. So perhaps a user who’d been browsing new cell phones goes to a health misinformation site; Google’s AI, recognizing that this user may be in the market for a phone, places a Verizon ad there. Now Verizon is unwittingly funding COVID hoaxes. This is not just an esoteric and hypothetical threat – it’s already happening at massive scale:
To combat the brand safety threats inherent to surveillance ads, companies have instituted ‘keyword blocklists’ that not only fail to solve the problem, but strip funding from legitimate journalism, further eroding the media ecosystem. For example, advertisers will stipulate that their ads not appear around words like ‘coronavirus’ or ‘racism’ in hopes of avoiding health hoaxes or hateful content, but in practice, they are merely starving revenue from publishers reporting on essential topics.
Banning surveillance advertising would restore transparency and accountability to digital ad placements, and substantially defund junk sites that serve as critical infrastructure in the disinformation pipeline. These sites produce an endless drumbeat of made-to-go-viral conspiracy theories that are then boosted by bad-faith social media influencers and the platforms’ engagement-hungry algorithms – a toxic feedback loop fueled and financed by surveillance advertising.
A menace to public health
Business Insider: “Facebook Let Advertisers Target Users Interested in 'Pseudoscience,' Allowing Them to Capitalize on Conspiracy Theories that Falsely Blame 5G Cell Towers for the Coronavirus.”
Washington Post: “Facebook Ads Push Misinformation About HIV Prevention Drugs, LGBT Activists Say, ‘Harming Public Health.’”
Business Insider: “Anti-vaccination Ads on Facebook are Targeting Pregnant Women, While a Measles Outbreak Spreads Across the Country.”
The Guardian: “Facebook Enables Ads to Target Users Interested In ‘Vaccine Controversies.’”
A vehicle for discrimination
Mother Jones: “Facebook Settles Civil Rights Lawsuits Over Ad Discrimination.”
ProPublica: “Facebook Ads Can Still Discriminate Against Women and Older Workers, Despite a Civil Rights Settlement.”
ProPublica: “HUD Sues Facebook Over Housing Discrimination and Says the Company’s Algorithms Have Made the Problem Worse.”
ProPublica: “Facebook Lets Advertisers Exclude Users by Race.”
Harvard Business Review: “How Targeted Ads and Dynamic Pricing Can Perpetuate Bias.”
Seattle Times: “Facebook is Rejecting Ads for Stylish Clothing Made for People with Disabilities.”
Aiding and abetting violent extremists
BuzzFeed: “Facebook Has Been Showing Military Gear Ads Next To Insurrection Posts.”
Tech Transparency Project: “Facebook Ran Recruitment Ads for Militia Groups.”
Los Angeles Times: “Facebook decided which users are interested in Nazis — and let advertisers target them directly”
The Guardian: “Facebook is bombarding rightwing users with ads for combat gear. See for yourself”
Selling access to sensitive personal information
Amnesty International: “Facebook and Google’s Pervasive Surveillance Poses an Unprecedented Danger to Human Rights.”
Consumer Reports: “How Facebook Tracks You, Even When You're Not on Facebook.”
Wall Street Journal: “You Give Apps Sensitive Personal Information. Then They Tell Facebook.”
Helping government violate 4th amendment protections
Vox: “Law Enforcement is Now Buying Cellphone Location Data from Marketers.”
Wired: “Can the Government Buy Its Way Around the Fourth Amendment?”
Rigging the game against small businesses
Wall Street Journal: “Inside the Google-Facebook Ad Deal at the Heart of a Price-Fixing Lawsuit.”
TechCrunch: “The Case Against Behavioral Advertising is Stacking Up.”
The Intercept: “Facebook Managers Trash their Own Ad Targeting in Unsealed Remarks.”
Harvard Business Review: “Facebook’s Misleading Campaign Against Apple’s Privacy Policy.”
Stifling innovation and competition
NY Times: “10 States Accuse Google of Abusing Monopoly in Online Ads.”
Wall Street Journal: “Publishers Feel Validated by States’ Google Antitrust Lawsuit.”
U.S. Department of Justice: “Justice Department Sues Monopolist Google For Violating Antitrust Laws.”
Rife with fraud and grift
Wall Street Journal: “Behavioral Ad Targeting Not Paying Off for Publishers, Study Suggests.”
Digiday Research: “Most Publishers Don’t Benefit From Behavioral Ad Targeting.”
Digiday: “After GDPR, The New York Times Cut Off Ad Exchanges in Europe — and Kept Growing Ad Revenue.”
News Media Alliance: “Big Tech Says Publishers Keep Majority of Ad Revenue, But Experience Suggests Otherwise.”
Digiday: “‘A Daily, Hourly Fight’: Digital Ad Fraud is Worse than Ever.”
Inc.: “Facebook Admits It Exaggerated Ad Metrics.”
Gutting the journalism industry
U.S. Senate Committee on Commerce, Science, and Transportation: “Local Journalism: America’s Most Trusted News Sources Threatened.”
Bloomberg: “Google and Facebook Killed Free Media.”
TechCrunch: “How Facebook Stole the News Business.”
The Guardian: “Why Facebook is Public Enemy Number One for Newspapers, and Journalism.”
Perpetuating addiction
Washington Post: “Facebook Has a Prescription: More Pharmaceutical Ads.”
Forbes: “Facebook Considers Legal Action Against Company Using Social Network For ‘Brainwashing’ People Into Gambling.”
Promoting harms to children
The Guardian: “Children 'Interested In' Gambling and Alcohol, According to Facebook.”
Reuters: “Children Prey to Online Ads of Harmful Products, Regulation Needed: U.N. study.”
CNN Health: “Physicians Group Calls for Legislation to Regulate Digital Advertising and Its Effect on Kids.”
University of Michigan Health Lab: “Some Children at Higher Risk of Privacy Violations From Digital Apps.”
BBC: "Google and Facebook Under Pressure to Ban Children's Ads."
Connecting scammers with vulnerable users
Buzzfeed: “Facebook Gets Rich Off of Ads that Rip Off Users.”
Bloomberg: “How Facebook Helps Shady Advertisers Pollute the Internet.”
Buzzfeed News: “How A Massive Facebook Scam Siphoned Millions Of Dollars From Unsuspecting Boomers.”